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Cityview Trolley prides itself in caring for their customers. We have increased our safety and health practices and procedures to care for customers and employees. There are risks where groups of people gather in regards to the COVID-19 virus. 

We appreciate your business and by riding with CityView Trolley, you assume all of the risks associated with or as a result of exposure to COVID-19 or any other communicable illness voluntarily. 

We welcome you aboard and thank you for riding the silver trolleys!

Frequently Asked Questions

Cityview Trolley prides itself in caring for their customers. We have increased our safety and health practices and procedures to care for customers and employees.

How are you screening employees?
We have screening protocols for all employees. Those who feel ill or exhibit COVID-19 symptoms are required to stay home and are not permitted to work with customers, be on board vehicles, or enter any facilities owned or used by CityView Trolleys during that time. Employees will follow all necessary procedures required at work to care for customers on vehicles, at the kiosks, and while leading tours.

Will masks be required?
Masks are required to be worn by customers over the age of 2. This is for everyone’s safety and comfort and required by the State of Massachusetts.

How are you cleaning/sanitizing the trolleys?
Trolleys are sanitized frequently throughout during the day with an EPA-approved disinfectant on frequently touched surfaces.

Our vehicles are cleaned on a daily basis and we have created stricter measures in our cleaning procedure regarding disinfecting and sanitizing everything. Vehicles are disinfected in entirely using an EPA recommended solution effective in killing COVID-19 on contact after the general cleaning processes are complete.

How will you enforce social distancing?
Our seating capacity will and is being reduced to 50% on all trolleys tours to assure physical distancing between customers. Seats between groups will be not available for seating. Seat behind the driver and entrance will be blocked to give additional distancing.

Can families sit together?
Family members may sit together without physical distancing requirements. They will be seated appropriately distanced from non-family members to assure sufficient space between themselves and others.

Are groups and charters welcome?
Groups and charters will be available but will be subject to the limitations required by the state's mandates including physical distancing procedures.

Is your schedule the same as the past?
Yes. Our hours will be Monday through Friday 9:30 am – 4:30 pm and Saturday & Sunday 9:30 am – 5:00 pm. Trolleys will depart frequently throughout the day.

Please Note:

We appreciate your business and by riding with CityView Trolley, you assume all of the risks associated with or as a result of exposure to COVID-19 or any other communicable illness voluntarily. 

We welcome you aboard and thank you for riding the silver trolleys!

We welcome you aboard and thank you for riding the silver trolleys!